Our Dedicated Staff
Our dedicated staff will guide you through your cosmetic or reconstructive needs. We give you personalized service with our billing, pre-authorization, cosmetic quotes, and surgical scheduling all done from our company and not out-sourced. Our goal is to meet your needs. Optimal care starts with empathy for our patients, skill at our work, and high attention to detail of your needs. When you come in, you will be greeted by our staff and guided through your care by them as well as your plastic surgeon. Depending on your needs, you may want to discuss your concerns with our following staff:
Guides the direction of the practice, staffs the practice, handles all of the billing, maintains the financial records, oversees all other staff, and assists with any patient issues that can not be met by the office manager.
Oversees the daily front office work, completes all pre-authorization for surgeries, checks the eligibility & benefits of patients with insurance, maintains HIPAA and OSHA compliance of the office.
Acquires the medical history for office patients, acquires pre- and post-surgical photographs, assists with office procedures, sterilizes in-office surgical equipment, returns patient phone calls for medical concerns, calls patients with pathology results, assists in the are of post-operative patients especially with breast tissue expansion appointments for breast reconstruction.
Triages our incoming web-inquiries, provides general information regarding pre & post surgical concerns for cosmetic surgeries, schedules cosmetic consults and procedures, provides financial quotes for cosmetic patients following patient consultation with the plastic surgeon, optimizes our social media presence, and acquires reviews for both cosmetic and reconstructive patients.
Coordinates out-of-office surgeries from date selection, pre-operative lab work, to all pre & post operative appointment scheduling.
Perform chemical peels, microneedling, non-surgical fat destruction and cellulite reduction.